We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us to keep taps flowing and toilets flushing. We want to build a better future for all, helping our customers, community and planet thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us where we want to be in the years and decades to come.

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Early careers

We want to help passionate people kickstart a successful and sustainable career, so we’re opening up opportunities for as many people as possible.

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Operations

Working in our operations team will put you on the frontline of the entire Thames Water company, out and about maintaining our network and sites.

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Customer

We’re looking for people who thrive on a challenge and love interacting with customers to deliver exceptional service.

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Engineering & technical

Working in an engineering or technical role, your work will improve lives now and for generations to come.

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Digital, data & transformation

Our teams in digital, data and transformation create brilliant tech that makes a real impact on millions of people’s lives.

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Business & corporate

A role in business & corporate will give you an exciting challenge in a unique and constantly evolving industry.

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Field and on-site opportunities

Across our waste and water network, we operate and maintain:

  • 350 waste treatment sites, from Europe’s largest site at Beckton to a small station in someone’s back garden!
  • 100 water treatment works
  • 35,000 km of pipe network
  • Over 110,000 km of sewers and over 6,000 pumping stations.

We treat 2,700 billion litres of water a day – that’s the equivalent of 1,080 Olympic swimming pools. We’ve also committed to enhancing biodiversity at 253 of our most important sites for nature.

This team works across our patch fixing leaks, installing new pipes, renewing water mains, upgrading networks and protecting our environment.

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Office-based and hybrid opportunities

Our main sites include Clearwater Court Head Office in Reading, which is home to our corporate teams like Finance, HR, Communications, Environment, Sustainability, Strategy & Regulation and IT. Kemble Court in Reading’s Green Park business centre is our Operations Management Centre and brings together our key operation functions under one roof. Depending on the role, most former ‘office’ roles are now hybrid roles, spread across home and office working.

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Laboratory opportunities

Our scientists either work at our lab at Spencer House just outside Reading, or remotely. They give our regulators the assurance that we’re fully compliant, operating within our agreed licences and meeting our regulatory targets with all waste and clean water samples collected.

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Early years support

Your background and experience don’t matter to us – we firmly believe everyone has potential and can thrive if given the right resources and support. So, if you’ve got a burning desire to go for it, we can help you kickstart a successful and sustainable career.

Through our apprenticeships, graduate scheme, traineeships and work experience programme, we’re opening up opportunities for as many of you as possible.

We have big challenges ahead and our graduates and apprentices will play a pivotal role in helping us tackle these head on. Real purpose, real support, real opportunities – it’s your journey and it begins at Thames Water.

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Purpose & values

Our purpose is crystal clear – to deliver life’s essential service so our customers, communities and the environment can thrive. And living by our values plays an important role in this – they guide our behaviour and decision-making, both as individuals and collectively.

  • Take care
  • Passionate about everything we do
  • Be respectful and value everyone
  • Reach higher, be better
  • Take ownership
  • Be proud, be blue

As we grow the Thames Water family, we’re always looking for passionate people who will live by these values and help us fulfil our purpose. If that’s you, come and play your part and help make a daily difference to millions of people’s lives.

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Our benefits

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Health MOT

From annual health MOTs to physiotherapy and counselling, we’ll help you take care of you and your family’s health and wellbeing.

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Financial benefits

Take advantage of our wealth of financial benefits, from discounts and shopping vouchers to generous pension contributions and life assurance.

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Loyalty rewards

We reward loyalty and going ‘above and beyond’, through loyalty and instant awards schemes.

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Support package

Expect an impressive package of support to help you fulfil your potential and enjoy a successful and sustainable career.

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Flexible hours

You can work flexibly in lots of ways: changing your days or hours, compressed hours, job shares, changing location and flexible retirement.

Our accreditations

Rate My Apprenticeship Best 100 Apprenticeship Employers 2023-2024 award logo
10000 Black Interns logo
10,000 Able Interns Logo
Ban The Box logo
Care Leaver Covenant logo
Disability Confident Employer Logo
EDAC Member logo
Living Wage Employer logo
WISE logo
The 5% Club logo
Stonewall LGBTQ+ Inclusive Employer Bronze Award Logo
Ambitious about Autism logo
Association of Apprentices Corporate Partner logo
The Prince's Responsible Business Network logo
Apprenticeships Diversity Champions Network Logo
Armed Forces Covenant - Employer Recognition Scheme Gold Award 2021 logo
We Back The Future logo
Stonewall Diversity Champion logo
Job Crowd Top Company for Apprentices and Graduates 2024/25 Logo
Accredited by Institution of Mechanical Engineers
Action for Race Equality Logo
Crisis - Homelessness Covenant for Employers Logo
Energy & Utilities Skills Partner logo
Social Mobility Pledge Logo
Tent Partnership for Refugees Logo
Women into Construction Logo
WUN (Women's Utilities Network) Logo
RateMyApprenticeship Award Finalist 2023/24 Logo

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Process Technician (Waste)

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