Why choose us

Person operating machinery

Thames Water has a crystal-clear purpose: to deliver life’s essential service, so our customers, communities and environment can thrive.

Extreme weather is becoming more and more frequent. And our growing population means more kettles are boiling and more washing machines are spinning than ever before.

That means we need to think ahead but act now, using our expertise to build a new world of water. One where no drop is wasted, every pipe is fighting fit, and our natural environment is protected.

It’s a big job and we’ve got a long way to go – are you passionate and up for the challenge?

Person smiling

Helping our people thrive

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

We’re proud to have a number of employee-led networks run by groups of employee volunteers supporting our commitment to creating an inclusive and diverse workplace. Not only do these networks give employees a safe space and the opportunity to connect with other colleagues, they also help us improve as an organisation.

We know that everyone has busy lives outside of work and we want to make your career at Thames Water work around you, so we’ve made some positive changes to how we work, creating a more flexible and dynamic environment so all our colleagues can thrive. But we’re not stopping there, and we’re determined to keep improving.

Sounds like your kind of place? Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better. And, while you take care of our world, we’ll take care of yours, creating the right environment to help you flourish.


Helping our planet and communities thrive

We don’t just want to keep our regions’ taps running and toilets flushing, we want to be a genuine force for good in our communities and wider environment. That’s why we’re working hard to make sure everyone in our region has the support and training they need to have a career they love – and that helps us protect our planet.

We strongly believe everyone has potential and should be given the resources and support to thrive, so we’re opening up opportunities to work at Thames Water for as many people as we can. As well as internships, apprenticeships and traineeships, we’re part of the Care leaver covenant, working towards getting 5% of our workforce in ‘earn and learn’ positions within five years of joining, and improving job opportunities for people with convictions.

Turning our sights towards protecting our environment, we’ve got bold ambitions and we’re taking pioneering steps to transform the way we create and use energy, including turning poo into power.

People working at facility

Delivering life’s essential service

We’ve got 16 million customers relying on us to keep their taps running and loos flushing every day.

And we have more than 20,000 miles of pipes to maintain, fix and upgrade, including the once-pioneering Victorian pipe networks that are now struggling to cope with 21st-century demands.

We’re investing billions, embracing the latest cutting-edge technologies and innovation and devising sustainable solutions – restlessly fixing the issues of today and building resilience to secure dependable water supplies for generations to come.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.