Our benefits
& perks

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Working at Thames Water is unique. Where else can you go to work and know you’ll make a difference to millions of people, every day?

And the rewards don’t stop there.

As part of our family, you’ll enjoy fast-tracked career opportunities, family-friendly policies, a generous holiday allowance and flexible working arrangements. There are also lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

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Health and wellbeing

Nothing is more important than good health. Here’s how we help you take care of what really matters:

  • An annual health MOT by trained medical professionals
  • Access to physiotherapy treatment if you have a musculoskeletal complaint
  • Up to 10 counselling sessions for you and your family
  • 24/7 access to a virtual GP for you and yours
  • Access to a nutritionist
  • GymPass, free fitness programmes and discounted plans nationwide
  • Health Cash Plan to cover the cost of everyday treatments
  • Life assurance to take care of your loved ones
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Financial wellbeing

Just for our family, a wealth of financial benefits, including:

  • Discounts, cashback and instant vouchers through Benefits on Tap
  • Best price devices and interest-free salary payments on the latest tech
  • Season ticket travel loans to spread the cost of commuting
  • Generous pension scheme and life assurance benefit
  • Cycle to Work, save money, get fit, help the environment
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Flexible and inclusive

We go above and beyond statutory requirements to support our employees during important life stages, here’s how:

  • Enhanced Maternity, Adoption and Shared Parental Leave: 26 weeks full pay and 13 weeks half pay
  • Generous Paternity Leave including 4 weeks paid and an optional 2 weeks unpaid
  • 1 week of paid leave for dependants, carers or parental leave needs
  • Paid time off for fostering, bereavement, and neonatal leave
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Loyalty and recognition

We’re always keen to recognise people who go above and beyond, so we’ve lots of ways to do this, including:

  • 20 years’ loyal service award, with retail vouchers and extra leave
  • Instant Awards scheme recognises people who go above and beyond
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Helping our people and communities thrive

From hire to retire, we want our people to thrive, so we offer an impressive package of support:

  • Our induction programme helps you understand the business
  • Ongoing performance development reviews to help you be your best
  • Learning on Tap gives you access to a vast catalogue of learning
  • Our annual Hear for You survey lets you have your say
  • Time-to-Give days and charitable giving helps you do your bit
  • Annual Raft Race gives back and we all let off steam!
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Ways of working

During the pandemic, we made some important and positive changes to how we work, including creating a more flexible and dynamic environment so all our colleagues can thrive.
But we’re not stopping there. We have bold plans and big challenges ahead and we’re determined to keep improving.

When it comes to flexible working, we ask, ‘Why not?’, not ‘Why?’ and we’ll always try to accommodate requests wherever we can although, due to our work, it’s not always possible.

You can work flexibly in lots of ways, including changing your working days or hours, doing compressed hours, doing job shares, changing your location or flexible retirement.

Whatever your working arrangement is, the way we all work rests on our values:

  • Take care – we look after ourselves, our colleagues and our environment
  • Reach higher, be better – we’re always learning, always improving
  • Be respectful and value everyone – we embrace differences and work together as a team
  • Passionate about everything we do – we listen to others and show that we care
  • Take ownership – we own problems until they’re resolved
  • Be proud, be blue – we celebrate and promote the great things we do.