Digital data &
transformation

Person at desk observing multiple computer screens

Our teams in digital, data & transformation help us re-imagine the way we work and how we get things done. Through radical thinking and an obsession with data and excellence, they create transformational experiences through brilliant tech that makes a real impact on millions of peoples’ lives. If you’re looking for a tech career where you’re not only creating extraordinary everyday experiences for millions of customers, but also playing a pivotal role in the future of our planet, a role in our digital team could be just right for you.

 

Environments we operate in

Technology

Whether you join our Technology teams in cloud platform management, digital command centre, hub support or enterprise architecture, you’ll be helping to build the current and future technology roadmap to meet our ambitions now and in the future. We’re looking for passionate and purpose-led architects, engineers and service managers to help us drive new ways of working across the business by showing colleagues how tech can help them and ensuring all our colleagues have the technology they need to do their job well.

Three people talking at a desk
Person looking at website on laptop

Why it’s important

At Thames Water, we deliver life’s essential service. When any one of our 15 million customers turns on their tap, they don’t think twice about where that water comes from – and it’s down to our colleagues in Team Digital, along with the wider Thames Water family, to ensure that happens day in, day out.

The vision of our Digital team is to create an exceptional everyday digital experience for our customers – by putting them at the heart of everything we do. It’s Team Digital’s priority to build a future where we really know our customers so we can anticipate, or even predict, their needs and deliver a more personalised experience across multiple channels. For example, to help us look after every drop of water, we want to give our customers the data insights they need to make informed decisions to manage their impact on our water systems and the environment.

We’re working towards a future where the technology solutions that we design and co-create enable us to protect our greatest natural resource and allow our customers, communities and the environment to thrive.

We have an incredibly bright and exciting journey ahead of us, so come and help shape the future and inspire the next generation.

Latest jobs in digital, data & transformation

Solutions Architect

Hybrid - Clearwater Court - RG1 8DB

Apply

Senior Cyber Security Analyst

Hybrid - Clearwater Court - RG1 8DB

Apply

Technical Compliance Advisor

Hybrid - Clearwater Court - RG1 8DB

Apply

SAP Analytics Cloud Developer

Hybrid - Clearwater Court - RG1 8DB

Apply
Video capture of a Thames Water colleague being interviewed Play video icon

Working together

Armna, Alex and Jason from the Digital, Data and Transformation team talk about the ‘family feel’ they have, the support they enjoy and the importance of supporting team wellbeing.

When Armna thinks about her team, she thinks of them as family, and she genuinely cares about their wellbeing. Alex agrees, reflecting on the fact that when there’s a significant event to deal with, everyone is there, wanting to do their bit and work together to sort it.

Jason always jokes about #joinourfamily because he genuinely feels it’s like one big family. You can talk to anybody about any challenges you’ve got or things you need help with, and there’s always someone there to support you.

 

two colleagues smile and have a conversation
a team of colleagues at lunch in the cafe two colleagues have a conversation in the office
Video capture of a Thames Water colleague being interviewed Play video icon three colleagues smile working together in the office

Personal growth

Not everyone who wants a degree gets the opportunity to do one after school. That’s what happened to Penny – until she joined Thames. Penny shares how the company has enabled her to pursue a degree apprenticeship in management and talks about how it’s enabling her to develop and grow.

Apprenticeships aren’t just for people starting out in their career – our apprenticeship programme is for employees of all levels of experience, as well as people joining Thames who are changing careers.

 

two colleagues have a conversation in a meeting
a colleague smiles for a photograph three colleagues smile working together in the office

Our benefits

Icon of heart

Health MOT

From annual health MOTs to physiotherapy and counselling, we’ll help you take care of you and your family’s health and wellbeing.

Icon

Financial benefits

Take advantage of our wealth of financial benefits, from discounts and shopping vouchers to generous pension contributions and life assurance.

Icon of award rosette

Loyalty rewards

We reward loyalty and going ‘above and beyond’, through loyalty and instant awards schemes.

Icon of four piece circular jigsaw in place

Support package

Expect an impressive package of support to help you fulfil your potential and enjoy a successful and sustainable career.

Icon of clock

Flexible hours

You can work flexibly in lots of ways: changing your days or hours, compressed hours, job shares, changing location and flexible retirement.