Employability & skills
We need the right people with the right skills to deliver life’s essential service, so our customers, communities and the environment can thrive. And we’re committed to growing local talent to help us do this.
No matter where you’re from or what you’ve done, we can open the door to opportunities and help you find your confidence and build a career you’ll love – one that makes the most of who you are.
The support we offer
Everyone deserves a fulfilling career that lets their true self shine. Here are a few ways we can help you start yours at Thames Water:
Employability courses: Helping you build skills for your next step
Our employability courses are here to support you every step of the way. We offer practical sessions designed to help you prepare for work and feel ready for what’s ahead, including:
- Introduction to Thames Water – Learn about us and our opportunities
- Confidence Building – Develop skills to feel more assured in your journey
- Interview Planning – Tips and guidance to help you feel prepared
- Job Search & Resilience – Stay positive and focused as you look for work
- CV Guidance – Showcase your strengths, skills and potential
- Full Pre-Employment Training – A complete programme of all sessions
You’ll also have the chance to speak one-to-one with our Talent Outreach Partners, who’ll provide personalised advice and support with your applications.
Job Centre Plus: We partner with Job Centre Plus to provide extra support for people who are looking for work. If you’re receiving Universal Credit, Jobseeker’s Allowance, or Employment and Support Allowance, we’re here to help you take positive steps towards employment. Through this partnership, you’ll receive guidance to build confidence and strengthen your job prospects, help to improve your CV and showcase your skills, and insights into roles within customer service and frontline operations. You’ll also have one-to-one support throughout your application and onboarding journey. Our aim is to make the process easier and give you the tools and encouragement you need to succeed.
Functional skills support: Like to improve your literacy, numeracy and digital skills? We offer lots of support through our work with local Further Education teams.
We can also support you with coaching and mentoring through some of our partners’ programmes such as Business in the Community and Drive Forward Foundation. We can work 1-2-1 with you to remove any barriers to employment and identify skills you can work on to get a career you’ll love.
To find out more about these programmes, email us at [email protected]
Why it’s important
Helping people in our communities improve their career opportunities doesn’t just help job seekers and the local economy – we benefit, too. We know there’s a huge amount of untapped potential out there in our communities. And if we’re going to achieve all we need to do, we need to give passionate people the skills they need to help us.
There’s also a national skills shortage across our industry, and it’s crucial we get the skills we need, now and for generations to come. Part of this is tapping into diverse local talent and investing in it to fill our vacancies and address these skills shortages.
Benefitting communities
We’re serious about tackling in-work poverty and improving under-employment. Our communities are at the heart of everything we do, and we’re determined to provide opportunities for all – promoting social mobility and increasing diversity and inclusion across our workforce. Whatever your background, we’re here to help you with the support and training you need to have a career you love and make the most of who you are.
