Digital
Our Digital team plays a crucial role in enabling and support our vital infrastructure. They’re responsible for the systems that keep life’s essential service flowing through 16 million taps every day. If you’re looking for a tech career where you’re not only creating extraordinary everyday experiences for millions of customers but also playing a pivotal role in the future of our planet, a role in our digital team could be just right for you.
A rewarding digital career
Our Digital team is full of passionate people working together to solve complex challenges that matter. In this video, you’ll hear how we collaborate across the business to deliver innovative solutions, support essential services, and drive real change. From building new platforms to using data in smarter ways, we’re creating tools that help Thames Water run more efficiently and sustainably. It’s a team where no two days are the same, and where you’re trusted to grow, thrive and make a lasting impact.
If you’re interested in joining us, register your interest and take the first step towards a digital career with purpose.
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Why it’s important
Our Digital team delivers technology solutions that have a direct impact on millions of people’s lives. We’re responsible for the systems that keep life’s essential service flowing through 16 million taps every day. What makes our team special is the breadth of challenges we tackle across the entire organisation. From pollution and leakage to enhancing customer services and supporting finance systems – we work across the whole organisation on problems that matter. This variety means no day is ever the same.
We’re not just supporting the business, we’re helping to reshape it. Our technology solutions enable us to protect our greatest natural resource and build a better future for all.
We have an incredibly bright and exciting journey ahead of us, so come if you’re ready to join a Digital team that impacts communities and protects our environment, we want to hear from you.
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Building the foundations for a data-driven future
Nigel shares his passionate about the role data plays in helping us deliver for customers, communities and the environment.
He talks about the ambition behind our data strategy, the importance of getting master data right, and how his team is helping the business make smarter, faster decisions.
We’re not just managing data – we’re unlocking its value. And that means we need people who are curious, collaborative and ready to shape the future with us.
Building something that’s never been done here before
Chris shares how, right now, the Data Engineering team at the heart of one of the most exciting transformations at Thames Water.
He talks about the enterprise data platform they’re building, powered by Databricks Lakehouse technology and how it’s set to bring together data from across the business into one powerful, unified system.
Chris is looking for people who are excited by new tech, love solving complex problems, and want to be part of something that will make a real impact.
It’s more than a job, it’s something that really matters
Clayton, Charu, Wyn and Zaira share what it’s like to be part of our Digital team, from the flexibility of hybrid working to the pride they feel in delivering life’s essential service.
They highlight the pride that comes from knowing their work helps provide clean water and remove waste, something that touches every life, every day. It’s a place where people genuinely care about what they do and support each other to do their best.
With new tools, new ways of working, and fresh opportunities to grow, it’s an exciting time to be part of the team.
You’re not just learning a job, you’re building a future
George is in the final year of his apprenticeship, and he’s already making a big impact. He talks about the hands-on experience he’s gained, the support he’s had from his team, and how Thames Water feels like one big family.
“You know what we do here has a direct impact on a lot of people. The water industry isn’t going anywhere—people are always going to need water and their sewage dealt with. Thames is a perfect place to grow and develop those skills and you can be here as long as you want.”
For George, it’s more than just a training programme. It’s a fulfilling role with purpose, and a long-term career where there’s always more to learn.
Our benefits
Health MOT
From annual health MOTs to physiotherapy and counselling, we’ll help you take care of you and your family’s health and wellbeing.
Financial benefits
Take advantage of our wealth of financial benefits, from discounts and shopping vouchers to generous pension contributions and life assurance.
Loyalty rewards
We reward loyalty and going ‘above and beyond’, through loyalty and instant awards schemes.
Support package
Expect an impressive package of support to help you fulfil your potential and enjoy a successful and sustainable career.
Flexible hours
You can work flexibly in lots of ways: changing your days or hours, compressed hours, job shares, changing location and flexible retirement.
